This website is operated by MUTIG FASHION. Throughout the site, the terms “we”, “us” and “our” refer to MUTIG FASHION (ABN 90 658 774 077). MUTIG FASHION offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our website or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions. These Terms apply to all customers of the site. Please read these terms carefully before placing an order with us. By placing an order or using any part of the site, you agree to be bound by these Terms of Service.
MUTIG FASHION reserves the right to update the Terms and Conditions at any time and without notice.
MUTIG have made every effort to display as accurately as possible the colors and images of our products. We cannot guarantee that your computer monitor's display of any color will be accurate. All descriptions of products and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time.
Price – All wholesale prices on the catalogue not include GST and freight
Payment – We accept MasterCard, Visa, Credit Card and PayPal payment options.
Minimum Order – We have no minimum order restrictions (other than purchasing in one across or a full pack).
Invoice - The final invoice will be emailed to you before the stock is sent out, once the payment has been proceeded, we will dispatch your stock.
Shipping Rates - Shipping costs will depend on the size of your order and the location it is being sent to.
Delivery time – All orders will be dispatched on same day within Australia if your order is made before 12pm on Monday to Friday, Any special instructions should let us know when placing your order and we will endeavor to pass the message onto our couriers.
Order Tracking - Once we have dispatched your order, you will receive an email with a tracking number included.
Once you receive the Goods, we advise you to thoroughly check over the stock first, as we will not accept any faulty items after 30 days from when you received the Goods.
The faulty items will be replaced with the same item if they are deemed a manufacturing fault, if the fault is considered to have been damaged under the customer's care then MUTIG Fashion reserves the right to refuse the faulty item.
In the event we are unable to replace the item due to no stock available, we will issue a credit note instead at the same value cost price as when it was purchased.
To return faulty items, it is essential that you follow these instructions:
- Email us at email@example.com notifying us that you would like to return the Goods, specifying exactly what Goods (style number, colour and size) and when they were purchased or what the invoice number is, and giving full details of the defect or fault, including images of the fault.
- Once we have reviewed the email, we will inform you of the address to return to if the faulty items have been approved. Please note, on full price items you must include the tax receipt of the postage in your return parcel in order for this to be credited on your account, otherwise it will not be issued. For sale items there are strictly no returns or exchanges. If the sale item is faulty, then we will replace it for you but the postage back to us is at the customer's expense.
- Please also include a returns note in the parcel detailing your shop name and address, the invoice number of the purchase and faulty item details otherwise we may not be able to identify sufficient details to enable us to confirm your return.
- The Goods must be returned to us as soon as any defect or fault is discovered. Goods should be returned with all packaging as far as possible in their original condition, securely wrapped, with original swing tags and labels attached.
We do not accept exchanges and /or change of mind
We cannot cancel your order once it has been processed. If you would like to adjust your order, please contact firstname.lastname@example.org right away and we’ll be able to check if your order has left our warehouse.
For the avoidance of doubt, nothing shall be construed as removing, restricting or modifying the consumer guarantees provided for in consumer protection legislation (including the Australian Consumer Law or otherwise in the Competition and Consumer Act 2010).
The exclusivity policy at MUTIG Fashion is that we will limit the number of stockists per area per season. We do not offer label exclusivity unless you meet our minimum purchase requirement with us fortnightly. This policy is in place due to we have high volume of stocks and new arrivals weekly and have to apply it to maintaining our business operations.
Once we offer the label exclusivity to a stockist, our system will keep recording of their account, when the purchase couldn’t meet our requirement, then label exclusivity will automatically expire. By ordering from MUTIG Fashion you acknowledge that we may supply to other shops in same area and change of mind purchases are not accepted.
All pre-order style’s delivery time are estimated depending on the third party courier companies timeframe, it may take shorter or longer than that, therefore MUTIG cannot guarantee the arrival date is exactly the same as the description.
We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.
Changes to Terms and Conditions
You can review the most current version of the T&C at any time at MUTIG website. We reserve the right, at our sole discretion, to update, change or replace any part of these T&C by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these T&C constitutes acceptance of those changes.
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Australia.